FAQs
Do you ship internationally?
Yes, we offer worldwide shipping from Argentina, Uruguay, and other Latin American countries.
How long does it take for my order to arrive?
Estimated transit times vary between 2 to 12 business days, depending on the shipping method selected and the destination city.
Can alcoholic beverages be shipped to my country?
Yes, everything available in our catalog is ready for international shipping. You can shop confidently, knowing that all listed products are available for delivery to your country. If you have any further questions, our support team is here to assist you!
Do I need to pay import taxes when receiving my package?
All import taxes and duties are displayed at checkout to ensure a smooth purchase experience without any additional fees upon delivery.
Can I track my order?
Yes, we partner with top international carriers such as FedEx, DHL,andUPS. Once your order is shipped, you will receive a tracking number to monitor the shipment 24/7 in real-time.
Can I cancel or modify my order after it’s placed?
Yes, you can cancel or modify your order as long as it hasn’t been shipped.
How do you ensure product authenticity and quality?
At My Cava, we work directly with verified producers and suppliers across Latin America to guarantee the authenticity and quality of every beverage we offer.
Can I contact you with questions or concerns?
Yes, our support team is available every day of the week. Feel free to contact us anytime.
Can I request a product or brand that is not listed in the catalog?
Absolutely! If there’s a product or brand you’d like to see, just let us know by filling this form.
Are there any restrictions on shipping alcoholic beverages to certain countries?
Our site is set up to make international shopping as smooth as possible. We’ve carefully configured our shipping options to align with import requirements, helping to ensure that your order arrives without complications. You can shop confidently, but if you have any questions about specific destinations, our support team is always ready to help.
What should I do if my order arrives differently than expected?
Your satisfaction is our priority. If there’s anything unexpected with your order, reach out to us, and we’ll make sure to set things right as quickly as possible.
Still have questions or concerns?
If you have additional questions or need assistance, please complete the form below. One of our support representatives will respond promptly to assist you. We’re here to support you!